One Digital Employee
per community.
Standin installs and operates a Community Ops Digital Employee at each property. It takes the first layer of tours, applications, maintenance triage, rent follow-up, and resident email, so your manager spends the day running the community instead of the inbox. Fair-housing-sensitive decisions stay with your team. Every time.
Your best manager
is doing inbox work.
Tours, applications, maintenance tickets, rent reminders, resident email. Every community generates the identical stack, and at every community it lands on the person you hired to lease units and keep residents happy. Multiply that by nine properties and you are not short on staff. You are short on somebody to take the first pass.
What it takes off the manager's desk.
The Community Ops Digital Employee is a tight operating package per community, which keeps delivery controlled and useful fast. And the line sits where it belongs: fair-housing-sensitive decisions and final application outcomes stay with your team, not with software.
Tour and walk-through scheduling
Get tours and walk-throughs on the calendar while the prospect is still shopping, rather than after they have signed somewhere else.
Application intake and completeness checks
Collect the application, catch what is missing, and summarize where it stands. Accept and deny decisions stay with a human, every time.
Maintenance request triage
Organize the work orders, route the first layer, and stop residents from chasing status updates in your manager's inbox.
Overdue rent reminders
Consistent follow-up under rules you approve, so recovery does not depend on which manager happened to have time this month.
Resident email triage
Sort the routine messages, draft or send the approved replies, and surface only what actually needs a person.
Package pricing when
you need more than one.
Standard is $7,000/month per Digital Employee. The rate drops at three or more communities, for the simple reason that the second install is not the same work as the first.
1–2 Digital Employees
Standard single-community rate
3–9 Digital Employees
Multi-community package
10+ Digital Employees
Portfolio rate
You will recognize
at least three of these.
You manage multiple apartment communities or small multifamily portfolios
One playbook, installed at each property. The work at community four is the same work as community one.
Many communities have 100+ units or enough volume to create real admin load
Below a certain door count the inbox is survivable. Above it, something gets dropped every week and nobody has time to find out what.
Tours, applications, maintenance, and rent follow-up still land on managers
That is five different jobs wearing one name badge. The first pass on all five does not require your manager.
Inbox volume is crowding out higher-value property work
Renewals, retention, vendor management, and actually walking the property are what protect NOI. They are also the first things to go.
You want one Digital Employee model that can scale community by community
Not a portal feature nobody logs into, and not a different improvised process at every address.
- 01
Pick the first community
One property, the highest-volume workflows, and the approval rules written down before anything runs.
- 02
Install and operate
Setup, secure OAuth access, the request board, monitoring, and the ongoing improvements. Nobody on your staff administers this, and no password changes hands.
- 03
Expand community by community
Once one property is running cleanly, the same model rolls across the portfolio at package pricing. The second install goes faster than the first.
Pick the first community and we map it with you.
Book a free Standin Fit Call. We will map the first community, the first workflows, the approval rules, and what a portfolio rollout looks like against your door count.
Book a Fit Call